Having Lost the Infotainment Battle, Microsoft is Focusing on Apps, Cloud Services
In my 2016 predictions, article, I made the point that in the ongoing battle for the car’s infotainment screen Microsoft has probably lost to Google, Apple and QNX. Five years ago, Microsoft’s software was driving Ford’s highly celebrated SYNC infotainment system. SYNC was installed in 80% of new Ford vehicles and was responsible for rave reviews that contributed to J.D. Power ranking Ford fifth in its 2011 J.D. Power Initial Quality Study (IQS). So successful was SYNC, that in celebration of one million SYNC vehicles produced, Ford CEO Alan Mullaly gave Microsoft’s Steve Balmer a new Ford Fusion Hybrid.
But that was in 2011. Read More