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IT Strategy

Clairvoyance (Rene? Magritte, 1936)

Digital Transformation and The Internet of Things

By | Internet of Things, IT Strategy | No Comments

The Industrial Internet of Things seems to be in full swing, as the digital transformation of business operations and customers engagement models promises to bring about radical business improvements, new customers and additional revenue streams.

And technology innovations continue to keep the conversation alive, as hardware miniaturization, reduced power consumption, falling hardware prices, and ubiquitous wireless connectivity proliferate and power practically all new products.

The confluence of new technologies and innovative business models fuels the growth of the Industrial Internet of Things. There are plenty of compelling arguments—both business-oriented and technology-induced—that the Industrial Internet of Things will, indeed, lead to a radical transformation in practically every business sector.

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The Fortune Teller (Georges de La Tour c. 1630)

Seven Industrial IoT Predictions for 2017 and Beyond

By | Internet of Things, IT Strategy | 2 Comments

Rapid Growth in Times of Uncertainty

The industrial Internet of Things (IoT) is enabling and accelerating the convergence of three key technology and business model shifts that are fueling the digital transformation of every industrial enterprise:

  • Connectivity. The number of connected devices and mobile devices is growing at an increasingly faster pace, emanating massive amounts of real-time information that enables deep insight about themselves and the environment around them.
  • Cloud Computing. After years of hesitation, cloud technology is finally becoming a mainstream business platform and a growth engine. New information systems and business operation constructs can be deployed and scale quickly and cost effectively, as connected assets and mobile devices deliver decision-making power to all ranks in the organization.
  • New Business Models. Cloud-connected assets and customers, coupled with real-time information and decision-making capabilities form the foundation for new ways to engage the business and its customers. Businesses can deploy innovative customer-centric outcome-based engagement models and respond to changing market conditions with greater agility and flexibility.

Industry is making strides in developing Internet of Things technologies and articulating the potential business value of industrial IoT and Industry 4.0 solutions. The upcoming years of the IoT evolution will be characterized by rapid technology acceleration, as the vision of an always-connected world, in which everything and everybody is connected, is becoming an everyday reality.

And company leadership is under pressure to seize the opportunity. Eager technology vendors, enthusiastic investors and analysts, and deluge of breathless headlines, all entice corporate management to jump on the IoT bandwagon before it’s too late.

However, as technology forecaster Paul Saffo aptly observed, one should not mistake a clear view for a short distance. Read More

The Knight At The Tower (Salvador Dali, 1932)

Are ERP Companies Missing The Big IoT Opportunity?

By | Internet of Things, IT Strategy | 9 Comments

With PTC’s LiveWorx, arguably the largest industrial Internet of Things event around, behind us, it is worthwhile to observe how enterprise software companies are seizing the opportunity to unleash the potential of the IoT.  But rather than looking at industrial IoT companies such as PTC, GE or Siemens, let’s look at ERP companies, for example, SAP.

In an article titled How IoT Data From Every ‘Thing’ Can Grow Your Business, published by SAP, the author states “Smart products, assets and always-on things have provided us with access to unparalleled amounts of information.”

This is, of course, the mainstream view and the promise of the Internet of Things, where always-connected smart devices emit torrents of rich data that enables new and highly optimized business processes and customer engagement models.

But this thinking, as broad as it may appear, overlooks some key components of enterprise IoT. Read More

Help! Movie Poster (The Beatles, 1965)

IoT and Software Support

By | Internet of Things, IT Strategy, Service, Service Lifecycle Management (SLM) | 4 Comments

You think IoT has Nothing to do with Software Support? Think Again!

You cannot escape the onslaught of breathless headlines about the rapid proliferation of the Internet of Things (IoT). You hear and read ad nauseam about a brave new connected world that is threatening to change all businesses as we know them.

These stories are usually accompanied by images of complex industrial equipment, giant oil rigs, and highly sophisticated jet engines.

If you are in software support you may dismiss these as not quite relevant to your business and daily activity. Some of you may even sigh in relief that you do not need to get to the bottom of the 4th Industrial Revolution and that your job is not threatened by these new technologies.

But if you do, you’d be wrong! Read More

The Accountant (Florent Willems)

The CPA and the Internet of Things

By | Internet of Things, IT Strategy | One Comment

No, this is not a modern-day technology Aesop fable.

But it is yet another observation in the neck-breaking evolution of the Internet of Things narrative in which eye candies tend to divert attention away from critical business functions such as customer billing.

The Internet of Things is transforming every business. Early discussions about IoT were all about connecting industrial assets, but as the technology is maturing to become the fuel of the connected enterprise, its impact is going to be profound, touching every part of the business and every function in its value chain.

Even accountants recognize the potentially disruptive impact IoT is going to have on their profession. An article titled The Internet of Things: The CPA’s Role in the New World of Business, published by the Pennsylvania Institute of Certified Public Accountants, suggests that “the duties of CPAs will continue to transform and integrate with IT systems, possibly leading to consolidation”. Read More