Internet of Things

Doctor and Boy Looking at Thermometer (Norman Rockwell, 1954)

Your Car Is Not your Wallet; And It Isn’t Your Health Monitor Either

By | Automotive, Connected Cars, Telematics | No Comments

From time to time I review technical papers on mobility topics that range from artificial intelligence in autonomous driving to future mobility models.

Earlier today, I reviewed a paper describing a driver health monitoring system. The concept has been proposed in the past in various forms of sensors built into the steering wheel, the seat cushion or the back rest to monitor the driver’s vital signs and detect signs of stress or an impending heart attack or a stroke.

Setting aside the technical challenges in implementing such a system—which are numerous—my view of a health monitoring system built into car is similar to my point of view expressed in a previous blog post, in which I discuss vehicle-based payment applications. Read More

Dollar Sign (Andy Warhol, 1982)

Automakers are Wrong: Your Car Is NOT Your Wallet

By | Automotive, Connected Cars, Internet of Things, Telematics | One Comment

A  Forbes article titled Your Car Is Your Wallet: Connected Cars And The Future Of Fintech describes a not-so-distant future in which you zip through toll booths, refuel—or recharge, as the case may be—your car, pick up an order at your favorite drive-through restaurant, or park your car, all without having to rummage through your wallet for cash or a credit card.

These and copious other conveniences offered by connected cars are quickly becoming a reality. Automakers incorporate a growing number of payment applications directly in the car’s infotainment system, offering simplicity, convenience, and added safety of mobile payments directly from the vehicle.

Automakers and fintech pundits alike use the phrase “your car is your wallet” to describe this idea. It is intriguing and convincing, for sure. But it’s also out of alignment with consumer habits and expectations. Read More

Campbell's Soup I Full Suite (Andy Warhol, 1968)

SAP Hybris: IoT and Machine Learning in The Retail Supply Chain

By | AI and Machine Learning, Internet of Things | One Comment

The World is Drowning in Data

The business world is drowning in data. And much of this data is generated, consumed, and managed by SAP enterprise software systems.

At the recent SAP Hybris Global Summit in Barcelona, SAP described how 76% of enterprise data worldwide flows through data pipes and databases managed by SAP enterprise software systems. According to SAP, its top 10 customers drive more revenue from these data systems than IBM and Oracle Demantra software combined

One of the clichés often heard in big data analytics conferences is “data is the new fuel of the enterprise” (although I don’t think I heard it said in Barcelona). But how, exactly, can organizations handle the torrent of data from the vast array of new and traditional sources remains a challenge. How to convert voluminous structured and unstructured data into business fuel that drives high-fidelity decisions and better business outcomes is quite murky and elusive.

SAP Hybris believes it has the answer. Read More

Steam Shovel in front of Hollywoodland Sign (C. 1925)

Caterpillar: Smart Iron Delivers Customer Value

By | Automotive, Telematics | No Comments

From Product Promise of the Past to the Promise of the Future

In the pre digital revolution economy, products were defined by technical features and detailed specifications that product marketers and designers believed were important to customers. Product companies enumerated technical specifications and delineated contract terms to which they promised to adhere.

In the digital era, the product promise of the past is quickly transforming into the product promise of the future, in which the competitive edge is achieved not by technical specifications but rather by the ability to help customers realize meaningful business outcomes.

The key to success in the era of the pervasive digitalization and ubiquitous connectivity of the Industrial Internet of Things is to shift the product strategy away from tightly controlling products and supply chains, and waging price wars aimlessly and in vain, to focusing on delivering and measuring customer value. Product thinking must shift from inside the company to customer value and a dynamic, interconnected, and collaborative ecosystem that continually realigns itself around worthy innovation. Read More