Internet of Things

Leonardo da Vinci (1452-1519)

IoT-Infused Innovation

By | Cloud Computing, Innovation, PLM | No Comments

The Innovator’s Myopia

Many product organization suffer from acute myopia. Once a product is sold or installed in the field, they lose sight of its performance, how users are interacting with it, and how well it supports the brand.

Of course, organizations do get some feedback from customers and field operations from time to time. But this information usually comes in the form of bad news: customer complaints, excessive warranty claims, and costly product replacements and repairs.

Upon careful observation, we should realize that organizational myopia doesn’t set during product deployment. It usually starts much earlier, when product marketing defines market needs and functional requirements for a new promising product.

Products are frequently defined and designed based on inaccurate, out of date, and biased perceptions about customer needs and competitive landscape. Product organizations are highly optimistic about customers enthusiasm to cope with yet another “disruptive” technology. And product designers often lack sufficient understanding of existing workflows and process integration requirements.

No wonder most new products fail. Read More

At The Optometrist (Norman Rockwell, 1956)

The Connected Enterprise as a Cure for Organizational Myopia

By | Innovation, Internet of Things, PLM | One Comment

Does Your Product Organization Suffer from Myopia?

You may not be aware of it, but your product organization may be suffering from acute myopia. Once the product is sold or installed in the field, product management lose sight of its performance, how users are interacting with it, and how well it meets customer expectations and business portfolio and market targets.

To be sure, your organization probably does hear back from customers from time to time. But when it does happen, it is usually bad news: customer complaints, excessive warranty claims, and costly replacements and repairs. Read More

Cut The Line (Thomas Hart Benton, 1944)

Ecosystems and Platforms: Getting Value from the Internet of Things

By | Internet of Things, PLM | One Comment

Everything and Everyone Is connected

The Internet of Things is upon us. We are entering a world in which everyone and everything is connected and immersed in information: creating, sharing and consuming vast amounts of data. And the idea of billions of intelligent connected “things” chatting with each other continues to fascinate us and fuels a barrage of breathless headlines about smart connected devices that are about to change society and industry irreversibly.

But if you stop to think about it for a second, you should ask yourself: What is the true business value those millions of connected devices promise? How to do we define and measure this value? And what do we need to do in order to harvest this potential? Read More

Doctor and Boy Looking at Thermometer (Norman Rockwell, 1954)

Your Car Is Not your Wallet; And It Isn’t Your Health Monitor Either

By | Automotive, Connected Cars, Telematics | No Comments

From time to time I review technical papers on mobility topics that range from artificial intelligence in autonomous driving to future mobility models.

Earlier today, I reviewed a paper describing a driver health monitoring system. The concept has been proposed in the past in various forms of sensors built into the steering wheel, the seat cushion or the back rest to monitor the driver’s vital signs and detect signs of stress or an impending heart attack or a stroke.

Setting aside the technical challenges in implementing such a system—which are numerous—my view of a health monitoring system built into car is similar to my point of view expressed in a previous blog post, in which I discuss vehicle-based payment applications. Read More